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Terms and Conditions

Last updated: July 24, 2025

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the website and services provided by Trilight Security OÜ ("Company", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you must not use our website or services.

2. Company Information

Legal Name

Trilight Security OÜ

Registration Number

16028236

Registered Office

Harju maakond, Tallinn
Kesklinna linnaosa
Vesivärava tn 50-201
10152, Estonia

Contact & Jurisdiction

Email: [email protected]
Governing Law: Republic of Estonia

3. Services Description

Trilight Security OÜ provides the following services:

Data Processing Services

Processing, transformation, and analysis of client data

Data Management Services

Storage, organization, backup, and lifecycle management of data

Data Transmission Services

Secure mediation and facilitation of data transfer between parties

Consultation Services

Advisory services related to data processing and compliance

4. Service Agreements

4.1 Contract Formation

Service agreements are formed when we provide a written quote or proposal and you accept it in writing. Each service agreement will specify:

  • Scope of services
  • Deliverables and timelines
  • Pricing and payment terms
  • Data protection and security measures
  • Specific terms and conditions

4.2 Service Level Agreements

Specific service level agreements (SLAs) will be defined in individual service contracts, including:

  • Availability and uptime commitments
  • Response time guarantees
  • Performance metrics
  • Remedies for service level failures

5. Client Obligations

As our client, you agree to:

  • Provide accurate and complete information
  • Ensure you have the right to share data with us
  • Comply with all applicable laws and regulations
  • Pay all fees according to agreed terms
  • Cooperate in good faith to facilitate service delivery
  • Notify us promptly of any security concerns or data breaches
  • Maintain confidentiality of any proprietary information shared by us

6. Data Protection and Security

6.1 Data Processing Agreement

For services involving personal data processing, a separate Data Processing Agreement (DPA) will be executed in compliance with GDPR and applicable data protection laws.

6.2 Security Measures

We implement industry-standard security measures including:

Encryption of data in transit and at rest
Access controls and authentication
Regular security audits and assessments
Employee training on data security

6.3 Data Breach Notification

In the event of a data breach, we will notify affected clients within 72 hours of discovery and take immediate steps to mitigate the breach.

7. Pricing and Payment

7.1 Fees

Service fees will be specified in individual service agreements. Unless otherwise agreed, all prices are in Euros (EUR) and exclude applicable taxes.

7.2 Payment Terms

  • Invoices are payable within 30 days of receipt
  • Late payments may incur interest charges
  • We reserve the right to suspend services for overdue payments
  • All bank charges for international transfers are borne by the client

7.3 Disputes

Any billing disputes must be raised within 30 days of invoice date. Undisputed portions of invoices remain due for payment.

8. Intellectual Property

Client Data

You retain all rights to your data. We do not claim ownership of any client data or content provided to us.

Service Deliverables

Unless otherwise agreed, you will own the results and deliverables of our services. We retain rights to our methodologies and tools.

Pre-existing Rights

Each party retains ownership of their pre-existing intellectual property rights.

9. Confidentiality

Both parties agree to maintain confidentiality of information shared during the course of our relationship:

  • All client data and business information is confidential
  • Our methodologies and proprietary processes are confidential
  • Confidentiality survives termination of our relationship
  • Exceptions include publicly available information and information required to be disclosed by law

10. Limitation of Liability

Important: To the maximum extent permitted by law, our liability is limited as follows:

10.1 Direct Damages

Our maximum liability for direct damages will not exceed the fees paid by you for the specific service giving rise to the claim in the 12 months preceding the incident.

10.2 Excluded Damages

We are not liable for indirect, consequential, incidental, or punitive damages, including:

  • Loss of profits or revenue
  • Loss of data (except where we are directly responsible)
  • Business interruption
  • Loss of business opportunities

10.3 Exceptions

These limitations do not apply to:

  • Willful misconduct or gross negligence
  • Data protection violations
  • Matters that cannot be limited by law

11. Termination

11.1 Termination for Convenience

Either party may terminate ongoing services with 30 days written notice, subject to completion of work in progress and payment of outstanding fees.

11.2 Termination for Cause

Either party may terminate immediately for:

  • • Material breach (if not cured within 30 days)
  • • Insolvency or bankruptcy
  • • Violation of data protection obligations

11.3 Effect of Termination

Upon termination:

  • All outstanding fees become immediately due
  • We will return or securely destroy client data as instructed
  • Confidentiality obligations survive
  • Accrued rights and obligations remain in effect

12. Dispute Resolution

Governing Law

These Terms are governed by the laws of the Republic of Estonia

Jurisdiction

Disputes shall be resolved exclusively by the courts of Estonia

Mediation

Parties agree to attempt resolution through good faith negotiations first

13. General Provisions

13.1 Entire Agreement

These Terms, together with any service agreements and data processing agreements, constitute the entire agreement between the parties.

13.2 Amendment

These Terms may only be amended in writing, signed by both parties. We may update these Terms for website users with reasonable notice.

13.3 Severability

If any provision of these Terms is held unenforceable, the remaining provisions shall remain in full force and effect.

14. Contact Information

For questions about these Terms or to discuss service agreements, please contact us:

Email

[email protected]

Subject: Terms and Conditions Inquiry

Address

Trilight Security OÜ
Harju maakond, Tallinn
Kesklinna linnaosa
Vesivärava tn 50-201
10152, Estonia